How can we help?
Email support@starpaper.app. A person reads every message.
Cancel a subscription
- Open your iPhone’s Settings.
- Tap your name, then Subscriptions.
- Tap Starpaper, then Cancel Subscription.
You keep Starpaper Full until the end of the period you paid for. Your free chart stays.
Restore a purchase
Open any locked reading to see the plans, then tap Restore. Use the same Apple ID you bought with.
Get a refund
Apple handles refunds. Go to reportaproblem.apple.com, sign in, and pick Starpaper.
Fix your birth details
Me › Settings › Edit birth details. Your chart recalculates when the date, time or place changes.
Delete your data
Me › Settings › Delete my data. This removes your account and backup from our server, then everything on your phone. It doesn’t cancel a subscription. See the privacy policy.